FAQs


Frequently Asked Painting & Decorating Questions…

Do you supply written quotations?

Yes always. Each part of the decorating procedure is listed and is normally itemised per room so there are no nasty surprises.

Do you have references?

Yes. I will supply you with at least two references for your peace of mind, with my quotation for you to contact if you feel it necessary.

How long will it take?

All rooms are different and may have different needs. The amount of time taken will depend on what services you require i.e. wallpaper stripping, painting, feature walls or hanging wallpaper etc. I will always state the estimated amount of time a job will take when I supply you with a quote for the work.

What do I need to do before the decorating starts?

The best thing you can do to help is to clear the room of furniture etc. as much as possible. The less furniture there is in a room the easier and quicker it will be to finish.

Can you strip old wallpaper from my walls?

Quite simply – yes.

If I want to decorate a room do I have to remove the carpets?

There is no need to remove the carpets from rooms being decorated as adequate protection is implemented before decorating starts. I have a large amount of dustsheets, masking tape and polythene sheeting to protect your home.

What is the difference between a flat, high gloss, satin and eggshell finish?

These terms indicate the sheen/shine level or light reflectance of the paint. Flat being the lowest shine and gloss being the shiniest.

What does ‘Blown Plaster’ mean?

This is the plaster that doesn’t have contact with the brickwork anymore and is just managing to ‘hang’ on the wall. It can be recognised by knocking with your fingers. You will hear a louder /hollower sound on the blown plaster than in the healthy plaster. Ideally blown plaster should be knocked out and re-plastered/skimmed or filled to bring it level with other wall surfaces before decorating.

Can you provide a quote for insurance work?

Yes I can provide you with a written quote to present it to your insurance company.
It normally depends on them if they accept that quote or not however with a lot of insurance companies, you can express a preference as to who you want to do the work.

Will you clean up after you have finished?

Of course. I fully appreciate that I am working in YOUR home. I will tidy up and leave the place of work as I would like it to be done in my own home.

Are you insured?

Yes, I hold full public liability insurance and damage insurance.

Are the prices you quote fixed?

Yes – I aim to provide you with a fixed price on quotation so there are no ‘nasty surprises’ at the end of the project. However, where unforeseen circumstances occur during a project, i.e. extra wallpapering or involving other tradesmen, I will immediately inform you and discuss any additional costs with you.

Are materials included in the quote?

This depends entirely on your needs. You can use me purely as a labour service or alternatively, I am happy to source and supply materials for you if needed. All parts/materials supplied by me will be itemised on your invoice.

Do you charge a callout fee?

No – however small the requirement I will endeavour to visit all prospective clients to view the works at first hand free of charge, regardless of whether you need your whole house painting, or simply a room decorating or a minor repair carried out.

Can you work weekends to get the job done?

Yes – I can work seven days a week where necessary.

Will I have to wait in all day for you to arrive?

No – I always aim to arrive promptly by 9.00 each morning. If for some reason I cannot get to you at the specified time, I will always call you well in advance to let you know the revised estimated arrival time.

Do you have experience of period properties?

Yes – I have worked on all types, styles and ages of buildings from Georgian to new-builds, including those with a protected and listed status.

Once the decoration has been finished, how long before the paint is fully dry?

Whilst the paint will be touch dry within 24 hours, and you will be able to put your furniture back in the room after that time, it will still be soft and full ‘curing’ of the paint normally takes 2 weeks with oil based paints.

What size is a roll of wallpaper?

In general, rolls of wallpaper are 10metres long and 0.5metres wide. This gives a covering area of 5 square metres.

How many lengths of wallpaper will I get from a roll?

Normally one would expect to get 3 lengths of wallpaper per roll. However, this can change depending on ceiling height and also on the size of the pattern.

If you have any unanswered questions then please contact me and I will happily assist you